Just wanted to tell you how proud we are
to have you as our #1 glass repair shop. We have being doing business
now for almost five years and have never had an issue or an upset
client. You and your staff have always being caring, accommodating,
fast and always fixed right the first time. We here look forward to a
bright future and many years of service together and hope that you
receive all the blessings that your company deserves. We will always
call you when we need you and always feel confident in the service you
provide. Thanks again for all that you do and have a great Holiday
Season.
Matt Hickey
Service Director
McDaniels Automotive group
Dear Absolute Glass:
I recently purchased a back windshield
replacement for my Chevy 2004 Cavalier. It is wonderful to go out to
the car now and the window works. It is a good thing to see when you
drive. Thank You for the sound and wise leadership it takes to serve
the public the way your company does every day. Thank you for your business
commitment and sacrifice needed to be a stabilizing economic contributor
in our local and U.S. economy. You are part of the ongoing solution
needed in our financial market; this is no small undertaking and you
are to be admired for your hard work.
Upon doing business with you I believe
my above statements can be validated by the experience I have not only
with Bryan Neeley but with Ray and Mary Jones as well. Each time I spoke
with Bryan on the phone I learned more about the situation revolving
around my back windshield which had many complicated issues connected
to it; he could have easily waved me off in light of the other more
pressing and lucrative accounts. Because of Bryan’s ability to listen
intently and assess information carefully I believe the reasons for
the windshields refusal to work were solved in a most timely and less
expensive manner.
Each time calling I was greeted by Mary
who could have easily let the phone keep ringing in light of how many
times I called. She is a true front line positive representative for
your company. She is indeed one of your most valuable employees.
A special thank you to Ray who did a
tremendous job on my back windshield and I believe he is the very best
in the business. I have witnessed other windshield replacements at my
school parking lot and some of them can not report satisfied stories
and expert results as I am readily able.
Here’s looking forward to the continued
use of my back windshield and maintaining safety while on the road.
It is a good thing to see while you drive. Peace, productivity and blessings
be with you and your amazing company.
Sincerely,
Cynthia C. O’Reilly
Irmo, SC
My
name is Rose Marie Bates, and I live in West Columbia. I had used your
company years ago and recently needed additional glass cut for four
pieces of bedroom furniture. Brian was the associate who assisted me.
He
was so very friendly and provided excellent customer service. When I
called to request an estimate, he quickly scheduled someone to come to
the house and made every effort to accommodate my schedule. Two of the
pieces were a bit more complex, as they have a curved design. Brian
sent one of the techs out to see if the glass had been cut correctly;
it had not, so it was re-done in a timely fashion and delivered to my
home. My husband and I had been preparing our house for months in
anticipation of my grandmother’s one-year memorial, which was this past
weekend. We had several friends and family over to the house after
Church this past Sunday, and I was really going crazy the week before
trying to tie up loose ends! Brian sensed that, and made sure that I
had the glass by the requested date and even had it delivered! I must
say that he went above and beyond the call of duty, and his excellent
customer service and attentiveness meant so much to me as I was trying
to finalize the preparations.
I
am extremely pleased with your company, its employees, and the
workmanship you provide. Thank you for everything, and please know
that I will highly recommend your establishment to my family and
friends.
Best Regards,
Rose Marie Bates
